Terms & Conditions

Last updated: 6 July 2026

These terms govern your use of the HyperFlow website at hyperflow-fit.app (the "Site") and the HyperFlow app for iOS and Android (the "App", together the "Service"), distributed through the Apple App Store and Google Play. They also serve as the End User License Agreement (EULA) for the App. By using the Site, creating an account, or using the App, you agree to these terms. HyperFlow is operated from Belgium, European Union.

1. Eligibility

You must be at least 13 years old (or the age of digital consent in your country, if higher) to use the App. By using the Service, you represent that you meet this requirement.

2. Your account

Sign-in options — you can create an account with email and password, or sign in with Google or Apple. Your account is subject to these terms regardless of the sign-in method.
Security — you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Accurate information — you agree to provide accurate, complete information and keep it up to date.
Unauthorized access — notify us immediately at [email protected] if you suspect unauthorized access to your account.

3. Acceptable use

The Service is intended for personal, non-commercial fitness tracking. You agree not to:

Use the Service for any illegal purpose, or attempt to gain unauthorized access to it
Reverse engineer or decompile the App, or use automated bots or scrapers
Misuse AI features, including attempting to bypass rate limits or generate unlawful or harmful content
Download, extract, or redistribute exercise demonstration videos or images outside the App
Submit false or other people's personal data, or use the contact or waitlist forms to send spam, unlawful or abusive content
Share your account credentials with others, or commercially exploit the Service without permission

4. Your content

Ownership — your workout logs, templates, feedback and custom exercises remain yours.
Private custom exercises — custom exercises you create are private to your account and are not shared with other users.
License to us — you grant us a limited, revocable license to host, store, process and display your content solely to operate and improve the Service (for example, syncing it across your devices). This license ends when you delete the content or your account.
AI inputs — text you submit to AI features is processed only to provide that feature. We do not use it to train AI models.

5. Subscriptions & payments

Purchases — subscriptions are sold through Apple In-App Purchase (iOS) or Google Play Billing (Android) and processed by Apple or Google via your store account. We never receive or store your card details.
Free trial — we may offer a free trial (currently 7 days). Unless cancelled at least 24 hours before it ends, it converts to a paid subscription and your Apple or Google account is charged.
Auto-renewal — subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the current period ends.
Manage & cancel — manage or cancel anytime in your store account settings — on iOS: Settings → your name → Subscriptions; on Android: Play Store → Profile → Payments & subscriptions. Not within HyperFlow.
Refunds — handled by Apple or Google under their store policies. Request via reportaproblem.apple.com (iOS) or your Google Play order history (Android).

6. Health & safety disclaimer

HyperFlow is a workout logging tool, not medical advice. The Service does not diagnose, treat, cure or prevent any health condition, and AI suggestions are informational only — not personalized medical recommendations. Always consult a physician or certified fitness professional before starting any exercise programme. If you experience pain, dizziness or unusual symptoms during exercise, stop immediately and seek medical attention.

Assumption of risk. Physical exercise involves inherent risks, including injury and, in extreme cases, death. By using the Service you voluntarily assume all risks associated with the exercises you perform. You are solely responsible for evaluating your own physical condition, using correct form and appropriate weights, and ensuring your equipment and environment are safe. HyperFlow has no knowledge of your individual health status or limitations, and you bear full responsibility for any injury or adverse outcome from your training.

AI limitations. AI-generated content may be inaccurate or suboptimal for your needs, and algorithms cannot account for injuries, fatigue or equipment limitations. Do not rely solely on AI suggestions — use your own judgment. We make no guarantees about specific fitness results.

7. Intellectual property & licensed media

The HyperFlow name, logo, content, design, and application are owned by HyperFlow and protected by applicable law. You may not copy, reproduce or reuse them without our written permission. Exercise demonstration videos and images in the App are licensed content, provided for your personal, in-app use only — they may not be downloaded (beyond the App's own cache), copied or redistributed.

8. No warranty

The Service is provided "as is" and "as available", without warranties of any kind. We do not guarantee uninterrupted, error-free or secure operation, and we may modify or discontinue features at any time.

9. Limitation of liability

To the maximum extent permitted by law, HyperFlow will not be liable for any indirect, incidental, special or consequential damages. Our total liability is limited to the amount you paid us in the 12 months preceding any claim, or €50, whichever is greater.

10. Termination

You may terminate your account at any time from the App's Settings. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the Service ceases immediately. Any active subscription remains governed by Apple's or Google's store policies.

11. App store terms

Apple App Store. These terms are between you and HyperFlow only, not Apple. HyperFlow, not Apple, is solely responsible for the App and any maintenance, support, or product, warranty, legal or privacy-related claims about it. Your license is limited to Apple-branded devices you own or control, per the App Store Usage Rules. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Google Play. If you obtained the App from Google Play, these terms are between you and HyperFlow only. Google is not a party to these terms and is not responsible for the App or its content. Your use of Google Play is also governed by the Google Play Terms of Service.

12. Waitlist & communications

If you submit your email on the Site, you consent to receive occasional email about HyperFlow. You can unsubscribe at any time.

13. Privacy

Our handling of personal data is described in the App Privacy Policy and the Website Privacy Policy, which form part of these terms.

14. Governing law

These terms are governed by the laws of Belgium, and any disputes are subject to the competent courts of Brussels, Belgium, without prejudice to any mandatory consumer-protection rights you may have where you live. EU consumers may also use the Online Dispute Resolution platform.

15. Language

These terms are provided in English. Any translations are for convenience only — the English version controls.

16. Changes

We may update these terms from time to time. We will notify you of material changes through the App or by email before they take effect. The "last updated" date above reflects the current version. Continued use of the Service after changes take effect means you accept the updated terms.

17. Contact

Questions about these terms: [email protected] · Brussels, Belgium.

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